MyAccount Terms of Service

Article 1. Preamble

SBM operates a website whose address is, where it is possible to create and use a customer account called “MyAccount” accessible from the site’s home page.


Article 2. Definitions

  • Customer Account: MyAccount personal space, which can be accessed through the creation of an Identifier and password
  • Identifiers: identification elements created by the user and allowing the use of the customer account
  • User: person who opened their MyAccount customer account


Article 3. Purpose

The purpose herein is to define the conditions for opening, using and closing a Customer Account.


Article 4. Enforceability

At the time of opening the Customer Account, the User has read and accepted these General Terms and Conditions of Use without reservation.

SBM reserves the right to amend these terms and conditions as it deems necessary and useful. SBM will inform the User of the new terms and conditions of use by any means defined by SBM. The User will have the option to read and accept them.

Any use of the Customer Account after such changes is deemed to be acceptance by the User.


Article 5. Eligibility

The Customer Account is open to all adults. Its use is free of charge, to the exclusion of any additional costs still borne by the User, such as Internet access costs in particular.


Article 6. Use of the Customer Account

The Customer Account is strictly personal, and is open and used under the User’ sole and exclusive liability.

It allows you to:

  • Log on the SBM website
  • Change your data
  • Manage your consents
  • View your booking history (Hotel, Restaurant, etc.) at the SBM Resort
  • View your loyalty account (if a member)


Passwords must correspond to the level of security determined by SBM (at least 8 characters, including a special character, a lower case, and only Latin characters) and must not be communicated to a third party. The User must take all necessary precautions to prevent fraudulent or unauthorised use of his Customer Account.

To open the Customer Account, the User must:

-enter his email address,

-enter his password,

-complete his personal information (last name, first name and date of birth),

-click on the “Create My Account” button.


The User may change his password at any time. SBM recommends that it be changed regularly and not to use a password already used on another website.


Article 7. Security

The Personal Area is an automated data processing system. Any fraudulent access to the Customer Account is prohibited and punishable by law.

In accordance with the regulations in force, SBM undertakes to make every effort to ensure the confidentiality and security of the data processed by implementing appropriate technical and organisational measures relating to the data held in the context of the Customer Account.

In the event of a data breach, SBM shall inform the User thereof in accordance with the legal and regulatory provisions applicable to the User. SBM will then take all necessary measures to secure the Customer Account.

The User is invited to inform SBM of any malfunctions on the Customer Account.


Article 8. Liability

The User undertakes to use the Customer Account under normal conditions of use.

SBM’s liability may not be sought in the event of the User’s voluntary or accidental disclosure of his Identifiers, causing fraudulent or wrongful use of the Account.

SBM may not be held liable in the event of any difficulty in connection, partial or total unavailability of the Customer Account and in general any failure in performance.


Article 9. SBM’s trademarks

The graphic charter, trademarks, photos, logos, domain names, without this list being exhaustive, are the exclusive property of SBM.

Any reproduction in whole or in part without SBM’s express and written consent is prohibited.

In general, the User undertakes not to infringe SBM’s intellectual property rights.


Article 10. Personal data protection

By creating and using the Customer Account, the User agrees to communicate his personal information solely to the Monte-Carlo Société des Bains de Mer Group and required to create the account. 

With the User’s express agreement, SBM may communicate, through any communication channels that the User has provided for such use, personalised commercial offers and any type of offer for which SBM has obtained the User’s consent.

These nominative data will be kept for the entire duration of the Customer Account membership and for a period of 3 years after its expiry.

By deleting his account, the User’s personal data are not deleted from SBM’s computer system (or from its sub-contractors if applicable). If the User wishes to assert his rights to object, delete, limit or to the portability of his personal data held by SBM, the User shall send his request to the email address [email protected]. If, after contacting SBM, the User does not feel that his rights have been observed, he may lodge a complaint with the French Data Protection Authority (CNIL – Commission Nationale de l’Informatique et des Libertés) or the Monegasque authority, the Commission for Control of Personally Identifiable Information ( – Commission de Contrôle des Informations Nominatives).

For more information, the User may consult SBM’s Privacy Policy:


For information about the use of cookies by SBM, the User may consult the cookies policy:


Article 11. Applicable law and jurisdiction

These General Terms and Conditions of Use are governed by and subject to Monegasque law. All disputes to which the General Terms and Conditions of Use may give rise, concerning both their validity, interpretation, performance, termination, and their consequences shall be submitted to the exclusive jurisdiction of the Monegasque courts.